Amazon.com Guaranteed delivery on certain fast delivery speeds and select products. FREE shipping on orders over $25.00.
Cancellation & Return
-You can cancel items or orders that haven’t entered the shipping process yet by visiting the Order section in Your Account.
-You can return many items sold on Amazon.com. When you return an item, you may see different return options depending on the seller, item, or reason for return.
100% Satisfaction & Guarantee
You can file an A-to-z Guarantee claim in the Orders section of Your Account if you purchased physical goods or eligible services from a third-party seller on the Amazon.com website.